How to Respond to a Counteroffer in Writing
A counteroffer arrives at a delicate moment. Either your current employer has just learned you are leaving and offered more to keep you, or a prospective employer has responded to your negotiation with an improved package. In both cases, you need to answer in writing, and the wording will be remembered by people you may work with for years.
The principles are the same for both: be clear, be gracious, and do not reopen a negotiation you have already finished.
First, Decide What You Actually Want
Before you write anything, be honest about why you started looking. If the reason was money alone, a counteroffer might solve it. If it was the work, your manager, growth, or the direction of the company, a pay rise usually does not change any of those, and the same frustrations tend to return within months.
Labor market data shows how common job changes are, and quitting to move is a normal part of a career; the US Bureau of Labor Statistics publishes monthly figures in its JOLTS release. You do not owe anyone an apology for exploring options. You do owe a clear answer.
Declining Your Current Employer’s Counteroffer
Thank them sincerely, decline clearly, and restate your last day. Do not list everything the company could have done differently. That conversation, if it happens at all, belongs in an exit interview.
Before:
Hi Maria, thank you so much for the offer, I really appreciate it and it means a lot. I have thought about it a lot and honestly it was a really hard decision and I went back and forth, but I think I am going to go with the other role, mostly because the growth opportunity is bigger and also to be honest I have felt a bit stuck here for a while. I hope you understand and there are no hard feelings.
After:
Hi Maria, thank you for the offer and for the conversation yesterday. It means a lot that you wanted me to stay. I have decided to accept the other role, so my last day will remain 14 November as planned. I will make sure the handover is complete before then.
The second version is just as warm and much harder to argue with. If you have not yet sent your formal notice, how to write a resignation email covers that first message.
Accepting Your Current Employer’s Counteroffer
If you decide to stay, confirm the terms in writing before you tell the other company anything. A verbal promise of a raise “in the next cycle” is not a counteroffer.
Hi Maria, thank you. I am glad to accept: a base salary of 78,000 effective 1 November and the move to the platform team in January. Could you confirm these in writing so I can let the other company know my decision?
Then decline the outside offer promptly and politely, because they have a role to fill. How to decline a job offer politely has examples.
Responding To A New Employer’s Improved Offer
When a prospective employer comes back with a better package, you have three options: accept, ask a final question, or decline. Whatever you choose, avoid a third round of negotiation unless something is genuinely unresolved. Pushing again after they have moved can damage goodwill before you start.
Thank you for coming back with the revised offer. I am happy to accept the role at 82,000 with the start date of 5 January. I look forward to receiving the updated contract.
If you need time, ask for a specific amount: “Could I give you my answer by Thursday?” Open-ended “let me think about it” replies create anxiety on both sides.
Keep Every Number Exact
Counteroffer emails become a record. Restate figures, dates, and job titles exactly, and in the same currency and format used in the offer. If something was discussed verbally, write “as we discussed” and name it, so the other side can correct you in writing if their understanding differs.
A Context For Career Decisions In Writing
A Wrivio Context for job offer replies could say:
Rewrite this as a short, gracious, and clear email responding to a job offer or counteroffer. State the decision in the second sentence. Restate every figure, date, title, and condition exactly as written. Remove extra explanation about my reasons. Do not add new requests, conditions, or commitments that are not in the draft.
Press Ctrl+Shift+Space, paste the draft, and check the diff carefully. In this kind of message the danger is a number changing format, for example “78k” becoming “78,000 per month”. Make sure every figure reads exactly as agreed.
Common Questions
Is it a good idea to accept a counteroffer?
It can be if pay was the main reason you were leaving and the offer is confirmed in writing. If you were leaving because of the work, the manager, or growth, a counteroffer rarely fixes the underlying problem.
How do I decline a counteroffer without burning bridges?
Thank the person sincerely, state your decision clearly, confirm your last day, and promise a good handover. Keep criticism of the company out of the email.
Should I ask a new employer for more after they improve their offer?
Usually not, unless something important is still unresolved. A second improved offer is often close to their limit, and pushing further can sour the start of the relationship.
How long can I take to respond to a counteroffer?
A few days is normal. Ask for a specific deadline, such as Thursday, rather than leaving the timing open.
Download Wrivio for Windows to turn a long, anxious draft into a clear and gracious reply about an offer.
Read Next
How to Decline Extra Work Politely and Keep Your Standing
Saying no to more work without looking like you lack ambition or a team spirit. How to decline the ask while protecting the relationship and your credibility.
How to Ask Someone to Mentor You Without Saying the Word Mentor
Asking a busy person to be your mentor is a big ask. Here is how to make a small, specific one instead, with a before-and-after message you can adapt.
How to Write a Job Offer Email
The offer email sets the tone for someone's first day and has to be exact about the terms. How to be warm and precise at once, without ambiguity anyone regrets.
How to Tell a Global Team About the Clock Change Week
Europe and the US change clocks a week apart, so recurring meetings shift for some people and not others. A short message template that prevents missed calls.
This article is filed underWorkplace Writing, which has 177 articles.