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Contact supportFor billing questions, include the email address on your account.
Frequently asked questions
How do I install Wrivio?
Download the Windows installer from the button on our home page and run it. No account is needed. Wrivio works the moment it opens, with free credits included. You can optionally add a local AI model later to work fully offline.
Do I need an account, and does it work offline?
No account is required to start. Creating one is optional; it keeps your credits and plan if you reinstall or change machines. If you enable Local mode, rewrites work completely offline; an occasional online check keeps your session fresh, with a generous offline grace period.
What is the difference between Local and Cloud mode?
Cloud mode (the default) works without a model download and sends the text and rewrite settings you submit through our backend. Optional Local mode uses a built-in model on your device, so the submitted rewrite text stays on your machine. Local rewrites are free and unlimited.
How does billing work, and can I get a refund?
Pro is a subscription (€7/month or €60/year) handled by Lemon Squeezy, our Merchant of Record, which manages EU VAT and invoicing. You can cancel anytime from the customer portal; access continues to the end of the paid period. For refunds, contact support below.
Is my data private?
Local-mode rewrite text is processed on your device. Cloud rewrites are processed through our backend. Pseudonymous diagnostics are opt-in, off by default, and are not designed to include rewrite text. See our Privacy Policy for the full details.
Still stuck? Read our Privacy Policy,Terms, orcontact support.